Privacy policy

Last updated: April 3, 2026

Carat Gallery (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, and protect your information in accordance with applicable laws in India, including the Information Technology Act, 2000 and relevant rules.

1. Information We Collect

When you use our website, we may collect the following information:

Personal details such as name, email address, phone number, and shipping address
Payment-related information (processed securely via third-party payment gateways)
Order and transaction details
Device and browsing information such as IP address, browser type, and usage data

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you regarding your purchase or inquiries
Improve our website, products, and user experience
Send updates, offers, or marketing communications (only if you opt-in)
Ensure security and prevent fraudulent transactions

3. Sharing of Information

We do not sell or rent your personal information.

We may share your data with:

Payment service providers for secure transactions
Logistics and delivery partners to fulfill your orders
Service providers who assist in operating our website

All third parties are required to handle your data securely and only for specified purposes.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to enhance your browsing experience and understand user behavior.

You can choose to disable cookies through your browser settings, though this may affect certain functionalities of the website.

6. Your Rights

You have the right to:

Access, update, or correct your personal information
Request deletion of your data (subject to legal and operational requirements)
Opt out of marketing communications at any time

To exercise these rights, please contact us at:
support@caratgallery.in

7. Retention of Data

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be reflected on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, you may contact us at:

Email: support@caratgallery.in