Terms of service

This website is operated by Carat Gallery. Throughout the site, the terms “we”, “us”, and “our” refer to Carat Gallery. By accessing or using our website, you agree to be bound by the following Terms of Service.

Please read these terms carefully before using our website.

1. Use of Website

By using this website, you confirm that:

You are at least 18 years of age, or accessing the website under supervision
The information you provide is accurate and complete
You will not use the website for any unlawful or unauthorized purpose

We reserve the right to refuse service to anyone at any time for any reason.

2. Products & Pricing

All products listed on the website are subject to availability.

Prices are listed in Indian Rupees (INR)
We reserve the right to modify prices at any time without prior notice
We make every effort to display product details accurately; however, slight variations in color, finish, or design may occur

Such variations are not considered defects.

3. Orders & Acceptance

Once an order is placed:

You will receive an order confirmation via email
This confirmation does not guarantee acceptance of the order
We reserve the right to cancel or refuse any order due to availability, pricing errors, or suspected fraudulent activity

4. Payments

We use secure third-party payment gateways for processing transactions.

We do not store your card or payment details
All transactions are subject to verification and authorization

5. Shipping & Delivery

Shipping timelines are estimates and may vary based on location and external factors.

Delays due to courier services or unforeseen circumstances are beyond our control
Risk of loss passes to the customer upon delivery

For more details, please refer to our Shipping Policy.

6. Returns & Exchanges

Returns and exchanges are governed by our Returns & Exchanges Policy.

By placing an order, you agree to the terms outlined in that policy.

7. Intellectual Property

All content on this website — including images, text, graphics, logos, and designs — is the property of Carat Gallery and is protected under applicable intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law:

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products
Our total liability shall not exceed the amount paid by you for the product

9. User Conduct

You agree not to:

Use the website for fraudulent or illegal activities
Attempt to interfere with the website’s functionality or security
Misuse or exploit any part of the platform

10. Third-Party Services

Our website may include links to third-party services or websites.

We are not responsible for their content, policies, or practices.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will be effective immediately upon posting on this page.

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the jurisdiction of the courts of [Your City, India].

14. Contact Information

For any questions regarding these Terms, you may contact us at:

Email: support@caratgallery.in